How much does it cost to rent a car?
The cost to rent a self drive car will depend upon the car you choose and the duration you need it for. To know the cost of rent please refer to our Tariff & Fleet section.
What is your refund policy?
For cancellation made 48 hours or more before booking start date: 25% refund
Cancellation made within 24hrs of booking start: 0% of Booking Fee (whichever is greater)
Cancellation made after booking start: No Refund
(Cancellation refund will be done through the original payment method within 7- 10 business days)
By what time do I need to pay security deposit?
You need to pay security deposit before the time of picking up the car as communicated in mails and SMS
Do I have to make a reservation?
No necessary but advisable as our cars are high in demand and you donโt want to spend your holidays in hotel or bus stand. Book online to avail upto 5% discount, deal in white, support governments initiative to improve digital payments.
How do I make a booking?
It's simple on our online reservation system! Just select the type of car you want, the location you want to pick it up from, and the start and end time for your reservation. Then enter your payment details (credit or debit card) and you are ready to Ride.
Where are GoiCar vehicles located?
GoiCar offers vehicles at 120 locations in Goa: Arpora, Baga, Calangute, Canca, Candolim, Chogam Road, Fort Aguada, Guirim,Nagao, Nerul,Parra, Pilern,Reis Magos, Saligaon, Sangolda, Aldona, Anjuna, Assagao, Bambolim, Bardez, Bastora, Betim, Camurlim, Carambolim, Charpora Fort, Chimbel, Dona Paula, Goa Velha, Mapusa, Miramar, Old Goa, Ozran Beach, Panjim, Penha De Franca, Porvorim, Raibandar, Revora, Santa Cruz, Siolim, Siridao, Taleigao, Thivim, Vagator, Vainguinim Beach,Agacaim, Arambol Beach, Ashwem Beach, Assonora, Bicholim, Chopdem,Chorao Island, Cortalim,Covale, Dabolim,Divar Island, Kundai, Mandrem Beach, Marbela Beach, Mardol, Margao, Mayem, Morjim, Palivem, Parcem, Pernem, Pilar, Revona, Tiswadi,Vasco, Vasco Airport, Vasco Railway Station, Verna,Aquem, Benaulim, Betal Betim, Colva, Goa Chitra Museum, Majorda, Mopa, Navelim, Nuvem, Park Hayat Goa, Querim, Raia, Tiracol, Torxem, Varca,Agonda, Betul, Borim, Cabderam, Canacona, Canaguinim Beach, Cola, Covelossim, Curchorem, Dudhsagar, Galgibaga Beach goa, loliem, Mobor, Molem, Palolem, Poinguinim, Polem, Ponda, Quepem, Rajbag Beach, Sanguem, Sanquelim, Satari, Shiroda, Valpoi. . We are always expanding to new locations. If you want Goicar vehicles near you, let us know your location.
What type of vehicles does GoiCar offer?
Goicar offers a wide range of cars in Hatchbacks, Sedans, SUVs and Luxury segments to choose from.
Do I have to return the car to the same location where I picked it up?
Yes. You must bring the vehicle back to the same place you picked it up before the end of your reservation. If you dropoff the car at a location different from your pickup point, you will be charged INR 2,000, and the full hourly rate and late fees until the vehicle is returned to the correct location.
Can I book a Goicar with a driver?
No, you cant now book a LimeCar with a driver. Pleas visit our website www.goxcarrentals.com
Do the vehicles have manual or automatic transmission?
The Toyota Fortuner, Toyoya Innova Crysta, Toyota Innova, Maruti Suzuki Ertiga, Mahindra Thar, Maruti Baleno, Maruti Suzuki Swift, Hyundai I10 Grand, Toyota Liva have manual transmission. Toyota Innova Crysta, Hyundai Verna, Renault Duster, Maruti Baleno, Hyundai Grand I10 have automatic transmission.
Do the vehicles have manual or automatic transmission?
The Toyota Fortuner, Toyoya Innova Crysta, Toyota Innova, Maruti Suzuki Ertiga, Mahindra Thar, Maruti Baleno, Maruti Suzuki Swift, Hyundai I10 Grand, Toyota Liva have manual transmission. Toyota Innova Crysta, Hyundai Verna, Renault Duster, Maruti Baleno, Hyundai Grand I10 have automatic transmission.
What documents do I need to bring when I pick up my GoiCar vehicle?
Please bring your original driver's license and a valid credit or debit card for any incidentals charges (e.g. excess hours, extended reservation, etc.)
Who pays for fuel?
Unlike other car hire services, GoiCar dont pays for the fuel, regardless of whether the vehicle is a diesel or petrol variant. GoiCar dont refuels the vehicles. If you are driving a long distance and you need to refuel the vehicle, just fill the fuel. GoiCar dont reimburse you the amount. Renter has to fill the fuel the charges are mentioned in website its without fuel.
Is there a km limit to how much I can drive?
With reference of booking there is no km caping,Its unlimited km within the Goa.
Is GoiCar 24/7?
Yes, You can keep a GoiCar for as long as you like. All GoiCar locations are open 24/7 for you to schedule your pickup and dropoff at any time of your convenience. Also, our call center is open around the clock to help you with your bookings.
How do I find my car?
Itโs simple to find the vehicle. We will share the exact vehicle details along with the phone number of delivery executive 2 hours prior to your booking start time through an SMS on your registered contact number. Use this details to reach your vehicle.
What would be the fuel level in the vehicle which gets allotted to me?
Fuel level in few vehicles may be as low as 5-10 %. Post completing the pick-up checklist procedure. Please do check the fuel percentage in the vehicle and refuel the vehicle if the current fuel level is not enough for your trip. Please refuel the vehicle as per your trip requirement.
What happens if I return the car late?
We understand that sometimes there can be last-minute changes in your plans, and we will try our best to accommodate them. But in situations where it can cause trouble to the next user (ie, the person whose booking starts after your ends), we cannot allow late returns. Please refer to our Fee policy for more details on late fees and extension charges